Privacy Policy

Introduction

Total Generational Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.totalgenerationalwellness.com, including when you participate in our self-reflection quiz, sign up for webinars, or interact with any other features of our site.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

Complete our Self-Reflection Quiz: When you take our generational wellness self-reflection quiz, we collect the email address you provide to receive your results and related resources.
Register for Webinars: When you sign up for one of our webinars, we collect your name and email address to confirm your registration and send you event details.
Contact Us: If you reach out to us via email, we collect the information included in your message, such as your name, email address, and the content of your correspondence.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

Browser and Device Information: Your browser type, operating system, and device type, as provided through standard HTTP headers.
Accessibility Preferences: If you use our built-in accessibility panel, your selected preferences (such as font size, contrast mode, and reduced motion settings) are stored locally in your browser using localStorage. This data never leaves your device and is not transmitted to our servers.

Third-Party Services

Our website integrates with the following third-party services:

PayPal: Webinar payments are processed through PayPal. When you make a payment, you are directed to PayPal’s platform. We do not collect, store, or have access to your payment card details. PayPal’s use of your information is governed by PayPal’s Privacy Policy.
Instagram Embeds: Our website displays embedded Instagram content. When these embeds load, Instagram (Meta) may collect data according to Instagram’s Privacy Policy.
Google Fonts: We use Google Fonts to display typography on our website. When you visit our site, your browser may request font files from Google’s servers. Google’s use of data is governed by Google’s Privacy Policy.
CDN Services: We load certain front-end libraries (such as React and Framer Motion) from content delivery networks (CDNs). These CDNs may log standard request data such as your IP address.

How We Use Your Information

We use the information we collect for the following purposes:

Deliver Services: To send you self-reflection quiz results, webinar confirmations, and event reminders.
Communicate With You: To respond to your inquiries, provide customer support, and send information about our programs and services that may be of interest to you.
Improve Our Website: To understand how visitors interact with our site so we can improve the user experience.
Process Payments: To facilitate webinar registration payments through PayPal.

Cookies and Local Storage

Our website does not use tracking cookies, advertising cookies, or analytics cookies. We do not use Google Analytics or any similar tracking platforms.

The only client-side storage we use is localStorage, which stores your accessibility preferences (such as font size, contrast mode, and reduced motion settings) directly in your browser. This data:

Is stored entirely on your device
Is never transmitted to our servers or any third party
Can be cleared at any time through your browser settings
Is used solely to remember your accessibility preferences between visits

Third-party services embedded on our site (such as Instagram embeds and Google Fonts) may set their own cookies according to their respective privacy policies.

Data Sharing and Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (such as a court order or government agency).
Protection of Rights: We may disclose your information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Email Addresses: Email addresses collected through our self-reflection quiz and webinar sign-ups are retained for the purpose of delivering requested content and communicating about our services. You may request removal at any time.
Payment Records: Payment transaction records are maintained by PayPal in accordance with their data retention policies. We retain only the information necessary to confirm your registration.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is served over HTTPS, which encrypts data transmitted between your browser and our servers.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information. We will comply with such requests unless we are legally required to retain the information.
Opt-Out: You may opt out of receiving communications from us at any time by contacting us at the email address below or by using the unsubscribe link in any email we send.
Clear Local Storage: You can clear your accessibility preferences at any time by clearing your browser’s localStorage through your browser settings.

To exercise any of these rights, please contact us at TGW@totalgenerationalwellness.com.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe we may have collected information from a child under 13, please contact us at TGW@totalgenerationalwellness.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.